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How to See How Many Licenses Are Available in Microsoft 365

· 4 min read
Jagdish Kumawat
Founder @ Dewiride

Before you add people to an app, check that there are licenses left to give them. Billing → Licenses in the Microsoft 365 admin center lists every product your organization has, with how many licenses are free and how many are in use.

The example is the organization used in the Overtime Timesheet series, a Microsoft 365 Developer Program sandbox.

Prerequisites​

Step 1: Open Licenses​

In the Microsoft 365 admin center, expand Billing in the left-hand menu and select Licenses:

The Microsoft 365 admin center navigation with Billing expanded, showing Your products, Licenses outlined in red, License requests, Bills & payments, Billing accounts, Payment methods, Billing notifications, Pay-as-you-go and Cost Management

If Billing isn't in the menu, select Show all at the bottom of the menu.

Step 2: Read the Counts​

The Subscriptions tab lists each product. Two columns answer the question:

  • Available licenses is how many you can still assign.
  • Assigned licenses shows how many are in use out of the total, with a bar.

The Licenses list with Available licenses and Assigned licenses outlined in red for Microsoft 365 E5 Developer (without Windows and Audio Conferencing): 19 available and 6/25 assigned, followed by Microsoft Copilot Studio Viral Trial, Microsoft Power Apps Plan 2 Trial and Microsoft Power Automate Free with 9999 available and 1/10000 assigned each

This organization has 19 Microsoft 365 E5 Developer licenses left, with 6 of 25 assigned: one for each person in the demo team. The other three products are trials and free plans, with 9,999 left each.

To give someone a license, follow How to Add a User and Assign a License in the Microsoft 365 Admin Center. To see what one person has, How to See a User's Licenses and Apps.

Some licensing information could not be fetched.

Above the list, the page showed an information banner: Some licensing information could not be fetched. Selecting Refresh didn't clear it, and Microsoft's documentation doesn't explain it. Every product and count above was still listed.

Common Mistakes​

MistakeWhat happensDo this instead
Reading Assigned licenses as the free count6/25 means 6 in use out of 25Read Available licenses for what's left
Checking one person to judge the whole organizationOne person's licenses say nothing about what's leftUse Billing → Licenses
Counting trial licenses as permanentTrials end, and their licenses go with themPlan around the licenses you've bought or that come with your subscription

Troubleshooting​

SymptomLikely causeFix
Billing isn't in the menuThe menu shows only pinned itemsSelect Show all
A product you expected is missingIt's filtered outCheck the Filters chip above the list; mine showed Account type: Organization, Self-service

FAQ​

What makes a license "available"?​

It's been bought, or comes with the organization's subscription, but isn't assigned to anyone yet.

Does deleting a user free a license?​

Yes. Removing the license from someone, or deleting them, frees it, as How to Add a User and Assign a License explains.

Which license does the Overtime Timesheet series need?​

Microsoft 365 E5 includes everything the series uses: SharePoint, Power Apps and Power Automate for Office 365, Teams and Power BI Pro. Part 1 explains what each person needs.

Conclusion​

Billing → Licenses answers "do we have enough?" in one screen: Available licenses for what's left, Assigned licenses for what's in use.

Additional Resources​